FAQs
Frequently Asked Questions (FAQs)
What is Readive?
Readive is an online bookstore offering high-quality digital books across multiple genres. All titles are available for instant download, so you can start reading immediately.
What type of books do you sell?
We sell digital books only (ebooks). No physical books are shipped.
How do digital downloads work?
After completing your purchase, you’ll receive instant access to your ebook through your account and a confirmation email. You can download your files anytime.
Will I have lifetime access to my ebooks?
Yes. All purchases include lifetime access. You can re-download your ebooks whenever you need.
What formats are your ebooks available in?
Our ebooks may be available in formats such as:
- EPUB
- MOBI
The available format(s) are listed on each product page.
What devices can I use to read the ebooks?
You can read our ebooks on:
- Smartphones & tablets
- Laptops & desktop computers
- E-readers that support the listed formats
What payment methods do you accept?
We accept secure payments via:
- Credit & Debit Cards
- PayPal
- Shopify-supported payment methods
All transactions are encrypted and secure.
Can I get a refund?
Due to the nature of digital products, all sales are final once the download has been accessed.
If you experience any technical issues, please contact us and we’ll be happy to help.
Do I need an account to purchase?
You can check out as a guest. However, creating an account allows you to:
- Access your downloads anytime
- View order history
- Receive updates and exclusive offers
Is my payment information safe?
Yes. Readive uses Shopify’s secure checkout with industry-standard encryption to protect your information.
How can I contact customer support?
You can reach us via the Contact page. We typically respond within 24 hours.